Salary
up to £29,952.90 depending on skills and experience
Location
Bristol
Mergefield Title
{Mergefield Value}
Mergefield Title
{Mergefield Value}
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Opportunity for a Continuous Water Supply Technician to join our Network Strategic Operations team.
What will you be doing?
As Continuous Water Supply (CWS) Technician, you’ll be responsible for the deployment of Alternative Water Supply (AWS) or Continuous Water Supply (CWS) solutions in planned or unplanned events and emergencies.
In this role you will also be responsible for, disinfection, cleaning, and maintenance of the AWS and CWS Equipment and ensuring the security of the AWS and CWS equipment when deployed in the field.
You’ll need to keep a record of deployment activities to ensure accurate reporting of interruptions and 2-2-2 post event reports.
You will also be carrying out other Network Distribution and Trunk Mains Valving and Flushing Activities.
Day to day you’ll…
Undertake all necessary operational maintenance, disinfection, sampling and exercising of the CWS / AWS equipment, including: LGV Tanker Fleet, Mobile bowsers, Mobile pumping facilities, Lay flat Trailer deployment units, CWS Support Vehicle
Deploy, install, and operate CWS/AWS kit and pumps when required, in and out of hours
Carry out maintenance and repair of supply interruption mitigation equipment, such as: Loose Jumper Hydrant Tools, Hydrant Cleansers, Portable Flow Meters, Portable PRVs
Support with other activities in the Water Distribution Network including, Trunk Main walking, mains flushing, leak detection and valving for potable water reservoir inspections.
Carry out all work so contamination is prevented and to understand what action to take in the event of a contamination or a suspected contamination
Take part in standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service
Provide excellent service for all stakeholders, especially customers, public authorities, other bodies, and of course colleagues.
Carryout pre-works site assessments to either propose or ensure given CWS solution can be implemented. Provide onsite requirements such as traffic management, land entry, required equipment and customer liaison.
Deploy traffic management and logging equipment as required.
Oversee any 3rd party contractors carrying out CWS activities on behalf of Bristol Water.
Ensure Supply Interruption targets are at the forefront of all operations
Ensure that the Health, Safety & Security policies, and standards are always adhered to.
What we’re looking for...
We need someone who has experience of working in a fast paced and reactive environment. You will be confident working under pressure and to tight deadlines.
You’ll also have a strong customer service focus, excellent communication skills and be confident in challenging customer facing environments.
To be successful in this role you’ll need to demonstrate a can-do attitude as you’ll be first point of contact during emergencies assisting in investigations relating to 'No Water' or 'Loss of Supply' issues of both domestic users and large industrial companies.
In this role you’ll be part of an on-call rota which includes standby duty, and out of hours unsociable hours including weekends and occasional night work.
Ideally, you’ll also have, or be up for developing in the role…
Disinfection City & Guilds
EUSR Water Hygiene Card
LGV C&E Licence
Experience in the deployment and maintenance of CWS and AWS equipment, experience of filling and driving a water tanker
Knowledge and installation of small water pipe fittings
Understanding of Discolouration Risks within a Network System.
Understanding of Pressure Differential and Hydraulics of a Network System
Understanding of the operation of Pumps (fixed and variable)
NRSWA – Installing Signing, Lighting & Guarding
Computer literate, knowledge of MS Office and other field related software packages (such as FFA, Forms.com)
Forklift Licence, Hiab Licence and Lifting Operations would be an advantage
Above all, you will need to demonstrate our competencies and core values: TRUST, SUPPORT, ACCOUNTABILITY, RESPECT, PROFESSIONALISM, PRIDE and AMBITION.
What’s in it for you?
As well as a great opportunity to make your mark in a great local company, the role also offers:
Up to 23 days holiday (dependant on length of service)
Entry into the company pension scheme
Bonus scheme
Flexible benefits and access to discounts
Paid volunteering day (2)
Supportive, friendly team and working environment
The Company
Since 1846, we’ve been making people healthier and the economy stronger. We’ve served generations of families and will serve generations to come.
We’re here to have a positive impact on people and the planet for generations. We don’t just give people water - we keep them healthy and help them grow. We work around the clock, testing our water hundreds of times every day.
We take this same view with our 600 employees, we don’t just give them jobs in water, we keep them healthy and help them grow.
The best of both worlds
We’re one of the smallest water companies in the UK. Being small means we’re nimble and can achieve things quickly for our customers and our people.
But while we’re small, we’re also part of a larger family. In June 2021 we became part of the Pennon group, which also owns South West Water and Bournemouth Water.
This means that as part of our team, you’ll get the best of both worlds – the dynamism and fast pace of a smaller company, along with the security and breadth of opportunity that comes with being part of a large organisation.
The Benefits
Your wellbeing
Employee wellbeing is important to us, which is why all employees have access to Champion Health, an award winning wellbeing app, 24/7 access to an anonymous EAP helpline, free flu jabs and health assessments plus regular talks, seminars & webinars on topics ranging from financial wellbeing, to menopause and mental health.
Travel
As well as a discounted car purchase scheme, Employees can apply for an interest free loan to purchase an annual season ticket or for those who would like a more active option, we operate a cycle to work scheme too!
Family-friendly policies
We have a number of family friendly policies, plus for peace of mind should the worse happen, all roles come with Life Assurance and entry into the Group Income protection scheme.
Generous holiday allowance
Our annual leave provision starts with at least 23 days for new employees plus bank holidays, rising to as much as 30 days. You can also buy and sell up to 5 days per year too.
Pensions & savings
All employees are eligible for the company stakeholder pension scheme, with the company contributing up to 8%. On top of this, as we are part of the Pennon group, every employee has the opportunity to invest in the company via 2 different share schemes.
Flexi-benefit schemes
Our staff have the ability to purchase the following benefits – Dental Insurance, Health plans, Health Screenings, Childcare vouchers, Will writing services for both themselves and their partner. You can also add in the ability to buy or sell up to 3 days of holiday.
Discretionary bonus scheme
Everybody in the business is eligible for an annual bonus, this is linked to both the company and on your own personal performance and achievements.
Various discounts
We know life is expensive right now, which is why every employee has access to a discount platform where you can get discount vouchers and cards of up to 10% off most high street retailers – and some local ones too!
Other benefits
Dependent on your role, some other benefits include: Car allowance or company car / van, healthcare, mobile phone, laptop etc. In addition, we have several benefits you can purchase at discounted rates / via salary sacrifice such as Dental care, health cash plans, will writing etc.
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Privacy Policy
Bristol Water Privacy Statement
The following explains how we Bristol Water (Controllers Z5277208) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Bristol Water is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
Data controller: BRISTOL WATER PLC registered in England and Wales under company number Z5277208 whose registered office is at Bridgwater Road, Bristol, BS13 7AT.
Data protection officer: Colin Caldwell, Head of Legal, Property and Compliance, colin.caldwell@bristolwater.co.uk, Bristol Water plc Bridgwater Road, Bristol, BS13 7AT.
As part of any recruitment process, the Company collects and processes personal data relating to job applicants. The Company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
What information does the Company collect?
The Company collects a range of information about you. This includes:
your name, address and contact details, including email address and telephone number;
details of your qualifications, skills, experience and employment history;
information about your current level of remuneration, including benefit entitlements;
whether or not you have a disability for which the Company needs to make reasonable adjustments during the recruitment process; and
information about your entitlement to work in the UK.
The Company may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment, including online tests.
The Company may also collect personal data about you from third parties, such as applications via third party recruiters, references supplied by former employers, information from employment background check providers and information from criminal records checks. Other than applications from recruiters, the Company will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.
Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems including email.
Why does the Company process personal data?
The Company needs to process data to run recruitment processes prior to entering into a contract with you. It may also need to process your data in order to enter into a contract with you.
In some cases, the Company needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.
The Company has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the Company to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. The Company may also need to process data from job applicants to respond to and defend against legal claims.
The Company may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. It may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. The Company processes such information to carry out its obligations and exercise specific rights in relation to employment.
For some roles, the Company is obliged to seek information about criminal convictions and offences. Where the Company seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.
Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.
The Company will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Company will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.
The Company will not transfer your data outside the European Economic Area.
How does the Company protect data?
The Company takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
For how long does the Company keep data?
In the event that your application for employment is unsuccessful, if you agree to allow the Company to keep your personal data on file, the Company will hold your data on file for 24 months for consideration for future employment opportunities. The Company will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time. If you withdraw your consent all personal data will be deleted or destroyed.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new Employee Privacy Notice.
Your rights
As a data subject, you have a number of rights. You can:
access and obtain a copy of your data on request;
require the Company to change incorrect or incomplete data;
require the Company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where the Company is relying on its legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact Colin Caldwell, Head of Legal, Property and Compliance, colin.caldwell@bristolwater.co.uk, Bridgwater Road, Bristol, BS13 7AT.
If you believe that the Company has not complied with your data protection rights, you can complain to the Information Commissioner.
What if you do not provide personal data?
You are under no statutory or contractual obligation to provide data to the Company during the recruitment process. However, if you do not provide the information, the Company may not be able to process your application properly or at all.
Automated decision-making
Recruitment processes are not based solely on automated decision-making.
Only if you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
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